bdcTikit - Helpdesk Ticketing System 1.0.0

the bdcTikit can automatically turn emails into tickets/replies and send agent replies from bdcTikit as emails. Customers can also create tickets and reply directly from their bdcTikit user dashboard.

Features

• Powerful Admin Panel
• No Coding Experience is required
• Everything can be customized from the admin panel
  1. General Settings
  2. Search Settings
  3. Site Settings
  4. Logo Favicon
  5. SEO Settings
  6. SMTP Settings
  7. API Settings
  8. Insert Header and Footer
• Page Settings
• Dynamic Page Management
• Advertising Management
• Visitor Contact Management
• User Management
• Help Center Management
  1. Reply user ticket
  2. Admin can assign an agent for specific ticket
  3. Block unexpected ticket
  4. Change ticket status (Open, closed or Pending)
• FAQ CRUD
• Ticket Management