BeDesk - Software de Soporte al Cliente y Sistema de Facturación de Tickets
Probado 

BeDesk - Software de Soporte al Cliente y Sistema de Facturación de Tickets 3.0.8

No tiene permiso para descargar
Lv.11
Moderating
Bronze Member
Iron Member
Registrado
28 Jun 2020
Mensajes
2.208
Puntuación de reacciones
5.999
Credits
$7.138
nueva imagen ha subido un nuevo recurso:

BeDesk - Software de Soporte al Cliente y Sistema de Facturación de Tickets - un software de soporte al cliente, facturación de tickets, gestión de correo electrónico y asistencia en línea que se hospeda en la nube y que no requiere ninguna conocimientos de codificación o de servidor para su configuración

BeDesk es un software de soporte al cliente, facturación de tickets, gestión de correo electrónico y asistencia en línea que se hospeda en la nube y que no requiere ninguna conocimientos de codificación o de servidor para su configuración.

Puede convertir automáticamente los correos electrónicos en tickets/responder y enviar las respuestas del agente hechas desde BeDesk como correos electrónicos. Los clientes también pueden crear tickets y responder directamente desde el sitio web de BeDesk.
Ver adjunto 14631

Características​

  • Correo con Superpoderes – Use como software de gestión de correo electrónico, manteniendo...

Leer más sobre este recurso...
 

This member @Anónimo contributed to the discussion at post #2 with an attachment.

Tested:
05202325_06.webp
05202325_07.webp
 
thanks to dear member @theresa updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

2023 December 29

New Features

Fully rewritten BeDesk in React. This results in many improvements from previous versions, including better performance, bundle size reduction by nearly 2x (with bigger reduction in future updates), better animations and many bugfixes.

Refreshed the design for most pages across the site.

Added support for importing emails via IMAP.

Added support for parsing raw emails using OpenAI.

It's now possible to upload files directly from browser to s3 and s3...

Read the rest of this update entry...
 
thanks to dear member @anne51 updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

2024 May 23

new: it's now possible to edit subject on ticket page
new: errors will on the site will now show more details, if logged in as admin.
new: translations can now be downloaded and uploaded as .json file
new: visible to and managed by fields are now available for categories as well as articles
new: added CRON, outgoing email and error logs in admin area
new: changed email verification to use one time password, instead of verification link
new: request password before allowing user to delete...

Read the rest of this update entry...
 
A new update for BeDesk - Customer Support Software & Helpdesk Ticketing System 3.0.4 is now available for free download. Big thanks to the contribution from our member @anne51 !
2025 September 19
new: add url type for custom attributes
[livechat] fix: file uploading in chat widget not disabling if files.upload permission is removed
fix: compatibility with MariaDB
fix: uploaded logo not showing in some email templates
fix: notifications for new conversation replies not arriving sometimes
fix: creating new ticket from agent dashboard sometimes not preserving subject
fix: issue with entering pusher credentials for EU regions.
fix: new lines sometimes not...
Read the rest of this update entry...
 
A new update for BeDesk - Customer Support Software & Helpdesk Ticketing System 3.0.5 is now available for free download. Big thanks to the contribution from our member @theresa !
2025 October 24
  • new: update functionality in admin area. You will now be notified of new updates to BeDesk and installed addons in admin area and can update directly from "admin > settings > system > update" page.
  • new: upgraded "admin > settings > uploading" page. You can now have multiple "backends" (eg. s3, ftp, local disk) at the same time for storing files.
  • new: upload restrictions (size, type, extension etc.) can now be configured per upload type.
  • new: Purchase code can now be...
Read the rest of this update entry...
 
Superior