NEW – Enable WhatsApp for SMS (Twilio; built-in Perfex SMS not used when enabled)
NEW – Send Test WhatsApp for validation before production
NEW – WhatsApp delivery badges option
NEW – Delivery Preview panel showing how the message will appear
NEW – SMS character counter and segment calculation (GSM / Unicode)
NEW – Message History with sent/failed/scheduled counts and CSV export
NEW – Recipient Groups (static groups of customers/leads)
NEW – Template Categories and shared templates
NEW – Scheduled Messages list with Edit, Send Now, Preview
NEW – Manual selection vs Use Recipient Group on compose screen
NEW – Subject label and HTML rendering in delivery preview